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BeDesk - Customer Support & Help Desk

Ticketing and customer support platform with live chat, knowledge base, and automation.

$99

Including all listed features and assets.

1

Description

BeDesk is a modern customer support platform that helps businesses manage support tickets, live chat, and customer communications efficiently. Features include multi-channel ticketing, automated ticket routing and escalation, canned responses, SLA management, customer satisfaction ratings, a knowledge base/FAQ builder, team collaboration tools, and reporting dashboards. Replace expensive help desk SaaS subscriptions with this self-hosted, one-time-purchase solution.

Key highlights

Web Application product
Customer Support
Medium deployment complexity

Tags

help deskcustomer supportticketinglive chatknowledge baseSLA

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