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BeDesk - Customer Support & Help Desk
Ticketing and customer support platform with live chat, knowledge base, and automation.
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$99.00
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Product type
Web Application
Category
Customer Support
Delivery
Dashboard
Support
Medium
1
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Product overview
Description
BeDesk is a modern customer support platform that helps businesses manage support tickets, live chat, and customer communications efficiently. Features include multi-channel ticketing, automated ticket routing and escalation, canned responses, SLA management, customer satisfaction ratings, a knowledge base/FAQ builder, team collaboration tools, and reporting dashboards. Replace expensive help desk SaaS subscriptions with this self-hosted, one-time-purchase solution.
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Key highlights
Web Application product
Customer Support
Medium deployment complexity
Tags
help deskcustomer supportticketinglive chatknowledge baseSLA
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