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ZDesk - Customer Support & Help Desk

Full-featured help desk and customer support ticketing system with live chat.

$99

Including all listed features and assets.

Quantity

Deployment & Support(Web Application - Medium complexity)

Self-DeployFree

Deploy and set up the software yourself.

Basic Setup+$30

Basic deployment assistance and setup support.

Premium Setup+$59

Full deployment service with ongoing support.

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Description

ZDesk is a comprehensive customer support platform that brings together ticketing, live chat, knowledge base, and team collaboration tools. Handle customer inquiries via email, live chat, and web forms in a unified inbox. Features automatic ticket assignment, priority levels and SLA tracking, canned response library, internal notes for team collaboration, customer satisfaction surveys, knowledge base article builder, and a reporting dashboard for support performance metrics.